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Keep the Members

The reason a player comes back next week: membership plans, credit and loyalty, the member app in their pocket, and the campaigns, tournaments and branches that grow the room.

See It First

The real screens for everything on this page, before a word of description. Every capability below is one of these.

Real screens, shown with sample club data.

On the counter screen

Members

5 screens

Growth

3 screens

On the Member’s Phone

The member web app, in the order a member meets it: find the club, see which tables are free, book one, show the card at the counter, then watch the balance, the points and the match go up.

Real screens, shown with sample club data.

01Find a club near you
02See where the night is busy
03Keep your regular clubs
04Check the club before you go
05See which tables are free
06Hours, and what is on tonight
07Read what the club just posted
08Pick a table and a time
09See the total, then confirm
10Keep your bookings in one place
11Show the QR at the counter
12Carry the membership card
13Compare the plans
14Top up credit, get the bonus
15Combos, rentals and rewards
16Claim a coupon before you play
17Watch the meter while you play
18Your sessions, in one feed
19Every visit, every ringgit
20Enter the club tournament
21Join a challenge match
22Message the players you play
23Arrange a frame in the group
24Your membership, credit and points
25Everything else it carries

Members

Turn a walk-in into a regular, and a regular into a prepaid balance.

92capabilities

See the screens

Lock Lifetime Spend Into Your Wallet

Tiered wallets, oldest-credits-first deduction and per-stream earn multipliers keep cash inside your group's economy. Members who top up here spend here, with measurable lift on lifetime value per branch.

Membership Plans

Multiple tiers with custom names
Configurable validity
Registration & renewal fees
Default plan auto-assignment
Member QR codes & profiles
Membership QR designer (Premium / Modern themes)
Mobile, A5, A4 size PDF downloads
Tier upgrade/downgrade rules
Custom discount per tier
Expiry notifications
Bulk member import
Member self-registration via center vanity URL
80mm thermal join slip with QR for walk-in self-register
Live email-availability check during registration
Profile photo upload with crop, rotate, mirror
Bind multiple cards per member (RFID + QR + face)
One profile shared across all centers in group

Wallet System

Digital wallet credits
Bonus credits on top-up
Credit expiry management
Smart deduction (bonus first)
Low balance alerts
Top-up packages
Manual adjustment by admin
Payment method for checkout

Reward Points

Configurable earn rate per spend amount
Per-stream earning multipliers (games, packages, F&B, POS, rentals, memberships, top-ups)
Per-line points discount applied to any invoice line
Stacks on top of member tier and coupon discounts
Points redeemed for free POS items via Rewards Hub
Min/max redemption limits per transaction
Time-based earning schedules (peak hours, weekends, holidays)
Configurable points expiry with auto-cleanup
Full earn/redeem/expire transaction history per member
Double-charge-proof redemption protection (no double-deduction)

Tokens & Discounts

Token-based game access
Token expiry management
Auto-discounts by tier
Percentage & fixed discounts
Applies to tables & POS
Maximum discount caps

New · 2026

Loyalty Stamp Card & Rewards Hub

Two loyalty currencies running side-by-side in one system. Award a stamp for every visit and let members redeem stamps or points for free items at the counter - drinks, snacks, accessories, whatever you choose to put on the menu.

Earn Stamps & Points

Every Visit, Every Spend

Show Member Card

QR or Barcode

Redeem Free Items

Drinks, Snacks, Accessories

Stamp Card Earning

Staff awards a stamp with one tap from any member tooltip
Add stamps from split-bill, F&B order, POS, or booking check-in
Configurable rate limits (e.g. max 3 stamps per day per member)
Daily window or rolling-hours window enforcement
Stamps never expire - members redeem on their schedule
Per-center balance (independent at each branch)
Manual admin adjustment with audit trail

Rewards Hub Redemption

Configure stamps cost or points cost on any POS item
Members browse redeemable items in their portal anytime
Eligibility flag shows "You have X / Need Y more"
Staff redeems at counter via Stamps or Points tender button
Item grid auto-filters to redeemable-only items
Inventory deducts automatically on redemption
Zero-cash invoice with full audit trail

Show Member Card

Member opens their portal and taps "Show My Card"
Encrypted QR code refreshes every 60 seconds
Code 128 barcode fallback for legacy scanners
Staff scans with keyboard-wedge or camera scanner
Member Quick View modal pops up with full balances
Add stamp instantly without modal switching
Cross-organization warning if scanned outside member's home org

Per-Line Points Discount

Apply points as a discount on any single invoice line
Works on game rounds, packages, F&B, POS, rentals
Live preview shows discount and final amount before apply
"Max" shortcut to use full available balance on a line
Points only deducted at payment - safe to retry

Earn Multiplier per Stream

Different earn rate per revenue type (game, F&B, POS, rental, top-up)
Reward your high-margin items more, opt out of low-margin items
Backward compatible defaults preserve existing earn behavior
3 decimal precision - fine-tune to 0.001x granularity
Combine with time-based schedules for double-bonus campaigns

Reports & Audit

Points Redemption Summary section in revenue report
Points Redemption section on 80mm thermal report
Per-member earned/redeemed/expired ledger view
Stamp transaction ledger with full source attribution
Member name + employee name + invoice link on every redemption row
Refund flow auto-reverses redeemed points safely

Redemption Slip New 2026-04-27

Dedicated document for stamp and points redemptions, separate from cash transaction slips
Header reads "REDEMPTION SLIP" with "Redemption No." label
Configurable per-center document prefix so redemption slips look like RS-2026-04-27-00001
Independent daily sequence isolated from transaction slip numbers
Items shown in stamps or points units (not currency)
Shows previous balance, used amount, and new balance
Service charge and tax forced to zero (free redemption)
Print on 80mm thermal printer or email to member

Document Designer Preview

Live preview of redemption slip alongside invoice, transaction slip, official receipt, refund receipt, deposit slip
Tab-based switcher to compare each document type
Edit prefix and watch document number update instantly
Sample line items, totals, and footer rendered exactly as customer sees
Spot mis-set prefixes before they print on a live receipt

Per-Line Points Discount

Apply to one line, not the whole bill - surgical redemption.

Per-Stream Earn Multipliers

Game vs F&B vs rental can earn at different rates.

Cross-Org Stamp Redemption

Members carry stamps across all your branches.

Member Barcode (Code 128)

Handheld laser scanners read it instantly.

8 Table-Card Themes

Snooker · pool · mahjong · carrom · karaoke · bed · access-card · rental.

Member Digital Wallet & Credits

Give members a reason to prepay. Credit packages with bonus value, oldest-credits-first consumption that uses oldest credits first, and a complete transaction history. More money in the wallet upfront means more revenue locked in.

Top Up Credits

Pay RM100, Get RM120

Play & Spend

Tables + F&B

Track Balance

Full History

Credit Wallet

Base credits and bonus credits tracked separately
Real-time balance display

Credit Packages

Unlimited packages with bonus amounts
Fixed-price or ratio-based pricing modes
Tier-specific packages
Quick top-up at checkout
Member self top-up via mobile app
Coupon discounts apply to top-up purchases

Smart Credit Expiry

Expiring credits used first
Configurable expiry periods
Auto-expiry notifications

Transaction History

Full credit and debit records
Admin manual adjustment
Member app wallet view

Browser Portal

A Self-Service Portal Right in the Browser

Your members get a fully featured self-service portal that runs on any phone, tablet or computer - no app download required. Same data as the native app, reachable instantly through your center URL.

Nearby Centers

GPS-based center search with distance
Live availability percentage per center
Adjustable radius (10/25/50 km presets)
Real-time search by center name

Profile & Identity

Edit profile, photo, contact details
National ID, passport, business tax ID
Change password from any device
One profile shared across organizations
Member self-checkout of their own active table from the portal, no counter queue needed

Stamps & Points

View stamp and points balance per center
Browse Rewards Hub with eligibility flags
Show My Card with QR + barcode
Full earn/redeem transaction ledger

Wallet & Top-Up

Wallet balance per organization
Self-service credit top-up packages
Bonus credit visible before purchase
Multi-organization wallet switching

Tournaments & Games

Browse, join, leave, host tournaments
Skill-level matching for social games
Tournament history with status tracking
Auto-join chat room when joining tournament

Chat & Community

WhatsApp-style chat list with unread counts
Per-game chat rooms + general channels
Real-time messaging synced with mobile app
Auto-mark read on conversation open

Marketplace

List cues, gear, accessories with photos
8 categories with condition + price filters
Member-to-member buy/sell with receipt
Report listing for moderation

Coupons & Activity

Browse and claim active campaigns
Coupon QR display for counter redemption
Used vs unused filter with expiry dates
Recent activity feed with sound alerts

Announcements

Center news feed with priority levels
Unread badge on bottom nav
Auto-refresh every 15 seconds

Sound Notifications

Synthesized sounds for every action
Toggle on/off with persistent setting
Distinct tones for success, error, message

Mobile App Sync

Same data as native iOS and Android app
Tournaments, chat, marketplace shared
Secure sign-in with auto session refresh
Add to Home Screen for app-like experience

The App Your Members Will Actually Open

Hand members real self-service in their pocket: QR check-in, live session view, digital wallet, coupons and food ordering - straight from their phone

QR Scan Check-in

Live Session View

Digital Wallet

Coupon Claims

Credit Top-Up

Center Chat

Food Ordering

Self-Checkout

Push Notifications

GPS Center Locator

Tournaments & Games

Member Marketplace

Announcements Feed

Sound Alerts

Multi-Device Pairing

Revoke Device

Scan-to-Start Session

Multi-Center Swap

Username Login

Brute-Force Lockout

Multi-Device Pairing

One member, many phones - no shared logins.

Revoke Device From Anywhere

Sign out from another phone with one tap.

Scan-to-Start

Start a session straight from the app.

Multi-Center Staff Swap

Swap context without logging out.

Optional Username Login

Phone or username - email not required.

Login Lockout

Protects against brute-force attacks.

Recognise Members in Half a Second

Spot a member instantly with face recognition or an RFID card tap. Discounts auto-apply, balances load and a session can be started right away - no manual lookup needed.

Scan Face / Card

Webcam or RFID Reader

Identify Member

Instant Match

Auto Apply Benefits

Discounts & Credits

Face Enrollment

Webcam capture at registration
Multi-photo enrollment with averaging
Face mesh preview during capture
Voice-guided prompts (TTS)
Privacy controls

Liveness & Security

Anti-spoof liveness check (head tilt)
Multi-frame consensus matching
Adjustable match thresholds
Walk-in to member conversion

RFID Card Scan

Card registration and linking
Tap-to-check-in at table
RFID auto-checkout mode

Auto Benefits

Auto-apply tier discounts
Load credit balance instantly
Start session with member rates

Member Intelligence

Know Who's Worth a VIP Pass Before They Ask

Lifetime spend, average per session, last visit, no-show count, expiring credit balance - every member ranked, every dollar attributed. Birthday and milestone export ready for SMS campaigns. The top 15 list lives on the dashboard so the manager can shake the right hands on the right night.

Lifetime Spend

Cumulative across games, F&B, top-ups, rentals - one truthful number per member.

Average Per Session

Spot the high-frequency low-spend regular vs the once-a-month whale.

Last Visit

"Hasn't come in 6 weeks" - auto-flag for win-back campaign.

No-show tracking

Repeat offenders flagged at booking time - staff demand a deposit.

Expiring Credit Alerts

"RM 80 expires in 30 days" - auto-SMS, recover redemption velocity.

Birthday Export

Monthly birthday list with phone & tier - drop straight into a campaign.

Top 15 on Dashboard

Manager opens the dashboard and sees who's in tonight worth recognising.

Tier Auto-Promotion

Cross RM 5,000 lifetime - Gold tier triggers automatically with welcome SMS.

A membership card presented over an RFID reader at a snooker club counter

Growth

Fill the quiet hours, build the community, add the second branch.

60capabilities

See the screens

Promotions

Campaigns & Coupons That Pull Their Weight

Run targeted promos with a rule engine that resolves conflicts via best-of-rules and caps abuse with per-member claim limits. Bulk-generate coupon batches, set redemption limits and follow every coupon from the moment it's claimed to the moment it's spent.

Create Campaign

Rules + Schedule + Limits

Generate Coupons

Bulk Code Generation

Track Usage

Analytics & History

Campaign Builder

Discount rule builder (conditions + actions)
Campaign scheduling (start/end dates)
Item-level and category targeting
Deploy the same campaign across all branches at once

Coupon Engine

Bulk coupon code generation
Valid-days and time-window schedules
Percentage, fixed, or tiered discounts
Minimum spend and max discount caps
Max usage and claim limits per member

Member Self-Service

Member coupon browsing and claiming
Claimed coupon history in app
Persistent coupon state across sessions

Analytics

Coupon usage tracking and history
Campaign performance analytics
Per-member coupon usage reports

Run a Kingdom of Cue Halls

Cross-branch revenue. Subscription presets. Clone-onboard a new branch in minutes. Per-domain white-label.

Cross-Branch Revenue

Roll up every cashflow across your kingdom on one dashboard.

Subscription Presets

Bronze / Silver / Gold per branch with overlap protection.

Copy-Onboarding Clone

Copy your flagship config to a new branch in minutes.

Per-Domain White-Label

Vanity URL per branch with logo and brand colour.

A snooker club at full capacity on a promotion night, every table lit and in play

See it running in your own center

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